The new AFS Landlord of the Month is Place Group UK.
Place Group UK are widely recognised as London’s most well regulated accountable private landlord, being registered with The Housing Ombudsman and The Law Society and being members of The Ombudsman Service redress scheme. They are one of only a handful of private landlords in London whose management systems have been certified to conform to both ISO 9001:2008 (Quality) and ISO 14001:2004 (Environmental) and whose student houses in London have been accredited by Unipol under the AFS/Unipol code.
The group portfolio covers student housing, corporate lets, social housing and residential care homes and the business has been providing high quality student accommodation In London for over 20 years, through its well known and well respected London Student Housing brand.
The business founder, Rob Hunter, is an award winning private landlord accredited by the LLAS, the NLA and AFS/Unipol. Rob has over 18 years experience as a solicitor and in letting and managing residential property. Rob is a member of The Chartered Institute of Housing, The Chartered Institute of Environmental Health and the Institute of Financial Services.
Rob has also been awarded the Freedom of the City of London for his charity work, and as part of a policy to put something back into the community in which they operate, Place Group are sponsoring the Enfield Town Under 17 football team for their 2013/14 season.
Despite the business growing over the years, Rob believes in leading from the front and still checks every student tenancy handover in London personally, quickly and quietly ensuring that each and every aspect of the exacting specification and requirements which were applicable from just one house when the business started are still properly and enthusiastically met by every member of his team.
The vast investment in IT and automated systems has ensured that there is time to continue to personalise the service despite the ever growing size of operations.
It is a very significant and important feature of renting from Place Group that every tenant has Rob’s direct contact details, and are assured of a personal focused and high quality service.
Place Group were voted Best Landlord Of The Year for Student Housing for the second time in succession in March 2014 - following on from their success in 2012, an award achieved on both occasions in no small part because of their early adoption of the AFS/Unipol code and support from AFS for over 10 years!
Notably, Rob’s confidence in those systems which have been implemented as a result of the accreditations the business has achieved have in turn enabled the business to expand successfully into Lincoln where it operates through its Lincoln Student Housing brand.
With over 100 enquiries every 10 days for its London housing and with its first Lincoln property let within hours of being released to the market, those renting from Place Group tend to stay for a long time, from being students into graduation and into their professional lives.